"When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us."

– Alexandar Graham Bell

Fees and Referrals

Rachel believes mental health treatment should be accessible to everyone and strives to make services as affordable as possible. She does this by keeping fees below that of industry recommendations.

How Do I Access Psychological Services?

Anyone can see a psychologist. There are a number of methods and fees depending on your specific circumstances, including:

Medicare: a valid GP referral with a Mental Health Care Plan is required in order to claim Medicare rebates.

The Department of Health created a patients Fact Sheet which provides information about available Medicare rebates.

Department of Veteran Affairs (DVA): White and Gold card holders can access Psychology with a valid GP referral. Find out more here.

Private Health: if you have extras cover for Clinical Psychology Rachel will provide you with a paid invoice to submit to your health fund for reimbursement.

Private referrals: self-funded clients are able to see Clinical Psychologists

Workcover: Rachel is an approved provider for Workcover and will require your claim number and approval by Workcover before commencement of sessions.

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How Many Sessions Am I Entitled To?

As an independent client you are able to access as many sessions as required.

Clients who have a Mental Health Care Plan are able to access 10 individual psychological therapy sessions per calendar year.  Contact your GP to discuss eligibility .

DVA provide initial treatment cycle of 12 sessions to be reviewed following report to GP

Workcover is dependent on the number of sessions allocated and may be reviewed.

Sunflowers amongst a field next to a windmill in the afternoon in Nobby, Toowoomba Region, Queensland.

Fees and Rebates

Rachel believes mental health treatment should be accessible to everyone and strives to make services as affordable as possible, keeping fees below that of industry recommendations.

Fees from 1st July 2024: Initial consultation for new clients is $260.00 Subsequent consultations are $230. A consultation is 50 minutes payable at the session by credit or debit card.  Payment by bank transfer is also available, however payment in advance of appointment is required. Medicare rebate for 50 minute session with a Clinical Psychologist is $141.85.

Clients who have private health care may be able to offset some of the fees and should contact their fund to discuss eligibility. Please note you cannot use both Private Health care fund and Medicare rebate for the same session.

Financial Hardship

Should you be experiencing financial hardship please contact Rachel to discuss your situation.

Cancellation Policy

When a booking is made Rachel reserves the whole hour for your appointment.    A SMS reminder is sent prior to your appointment for your confirmation. If you no longer require the appointment please advise asap to avoid a cancellation fee:

  • Full fee for 0-24 hours cancellation notice or non attendance
  • 50% of fee for 24-48 hours cancellation notice.

Rachel understands that sometimes you may be unable to keep your appointment due to sudden illness or unexpected emergency. If this happens please contact Rachel asap to explain your situation.

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Mental Health

For therapy relating to a diagnosable condition such as anxiety, depression or post-traumatic stress.

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For personal issues, such as relationships, stress, changes in job, self-esteem and personal development.

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Mental Health During Covid-19

For stress, anxiety and other mental health issues arising from the Covid-19 pandemic.

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Face-to-face Sessions

Rachel offers face to face psychology and counselling sessions in Toowoomba

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Telehealth Sessions

Rachel offers telehealth psychology sessions in the comfort of your own home across Regional Queensland.

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Contact Rachel for psychological therapy and counselling. GP referrals as well as private clients.

Lighthouse Psychology Services

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Background in Education

Rachel’s background in education helps with teaching new strategies to clients.

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Specialise in Transitions

Rachel specialises in dealing with the stress and resilience of changes in life and work.

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GP Referrals

Rachel accepts GP referrals as well as private clients to her psychology and counselling services.

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We Work Together

As client and psychologist, we work together to navigate life’s challenges.

Lighthouse Psychology Services provides mental health support to Toowoomba and Darling Downs region.

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