Frequently Asked Questions

What Is A Clinical Psychologist?

Clinical Psychologists specialise in mental health and have studied extensively (6 years of university training and 2 years of supervised practice). They use evidence-based therapies to examine human behaviour and the processes determining how people think, feel, behave and react.

They are trained to diagnose and provide treatment to help with emotional wellbeing, stress and daily living. Psychological treatment does not involve the use of medications but targets the way people think, feel and behave in order to make positive life changes.

Psychological therapy is often used in adjunct to medications prescribed by doctors and/or psychiatrists. You can find out more information about psychologists at

What Can I Expect From The First Session?

Rachel understands that you may feel anxious about your first appointment and unsure how a psychologist may be able to help. The relationship between the psychologist and the client is called the therapeutic rapport and is an important predictor of successful therapy outcomes. Rachel aims to provide a confidential, non-judgemental space where clients feel safe, listened to, understood and respected. See link for Charter of Your Rights.

In your first session, she will help you to understand the role of therapy and how it may benefit you. You will complete a short and simple psychological test and be asked questions about your life history, relationships, stressors, current concerns and goals for therapy. Rachel will provide you with feedback and work with you to establish goals you would like to achieve in therapy: feeling happier, less anxious, improved sleep and motivation, reduced stress, increased social interaction and enjoyment, etc. This process is called the clinical intake and usually takes one to two sessions to complete.

What Can I Expect In Subsequent Sessions?

Once we have a good understanding of your symptoms and goals for therapy we will focus on treatment. This includes talking about the issues, provide psycho-education and strategies to help you reflect, reframe and refocus so that you are able to navigate the challenges in your life.

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Mental Health

For therapy relating to a diagnosable condition such as anxiety, depression or post-traumatic stress.

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For personal issues, such as relationships, stress, changes in job, self-esteem and personal development.

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Mental Health During Covid-19

For stress, anxiety and other mental health issues arising from the Covid-19 pandemic.

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Face-to-face Sessions

Rachel offers face to face psychology and counselling sessions in Toowoomba

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Telehealth Sessions

Rachel offers telehealth psychology sessions in the comfort of your own home across Regional Queensland.

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Contact Rachel for psychological therapy and counselling. GP referrals as well as private clients.

Lighthouse Psychology Services

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Background in Education

Rachel’s background in education helps with teaching new strategies to clients.

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Specialise in Transitions

Rachel specialises in dealing with the stress and resilience of changes in life and work.

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GP Referrals

Rachel accepts GP referrals as well as private clients to her psychology and counselling services.

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We Work Together

As client and psychologist, we work together to navigate life’s challenges.

Lighthouse Psychology Services provides mental health support to Toowoomba and Darling Downs region.

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